No consumer product manufacturer is without complaints. However, it's how they recover from these complaints and take care of the customer that really matters. Toshiba products have problems, just like any electronic, but how Toshiba deals with the complaints and positive recovery is what sets the standard for the industry.
The general complaints about Toshiba has to actually deal with stores like Best Buy trying to sell you an extended warranty. The truth is that this has nothing to do with Toshiba's actual manufacturer warranty. The service that suffers is the actual replacement warranty that these retail businesses are offering.
Although Toshiba has been known for good customer support, complaints and ill experiences can plague anyone. It really can boil down to the Toshiba customer support representative you speak with and probably if it's getting close to closing time. Unfortunately this is the nature of the world in any industry.
Toshiba Complaint Links
Below is a list of links that will take you to Toshiba Customer complaints over the years.
Toshiba Computer Complaints
Toshiba Satellite Complaints
Toshiba Customer Service Complaint
Satellite Computer Complaint
Toshiba Customer Service Complaints
Subscribe to:
Post Comments (Atom)
0 comments
Post a Comment